bji200 Privacy Policy

1. Definitions and Scope of Policy

This Privacy Policy applies to all services, websites, and related applications of the bji200 platform. Some important definitions used here are provided below:

• "Personal Information" — Any information that can directly or indirectly identify you, such as your name, email address, phone number, date of birth, and so on.
• "Processing" — Any operation involving information, including collection, storage, use, transfer, or deletion.
• "Third Party" — Any person or organisation other than bji200 and the user.
• "Cookie" — A small data file stored on your device while you use the website.

This Policy applies only to bji200's own services. The respective organisations are responsible for the privacy policies of third-party websites or services.

2. What Types of Information We Collect

bji200 collects various types of information in order to provide its services. This information falls into two main categories:

2.1 Information You Provide

Information you voluntarily provide during account registration and use of our services:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• bKash, Nagad, Rocket, or other payment method details
• Transaction history and amounts
• Records of communication with the support team

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device information
• Browser type and operating system
• Time and date of access to the platform (per BST)
• Which pages were visited and how long was spent on them
• Cookie and session data
• Gaming activity logs

3. How We Use Your Information

bji200 uses collected information only for the following legitimate purposes:

3.1 Service Delivery and Operations

• Creating, verifying, and maintaining accounts
• Processing deposits, withdrawals, and transactions
• Managing bonuses and promotions
• Monitoring and personalising gaming activity
• Providing 24/7 customer support in Bengali

3.2 Security and Compliance

• Preventing fraud, money laundering, and irregular activity
• Meeting legal and regulatory requirements
• Identity verification (KYC process)
• Ensuring responsible gaming

3.3 Improvement and Communication

• Analysing and improving platform performance
• Informing you about relevant offers and promotions
• Diagnosing and resolving technical issues
• Sending notifications about policy changes

4. Information Sharing and Disclosure

bji200 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technology support. These partners may only use the information for the specified purpose and are committed to maintaining confidentiality.

4.2 Legal Obligations

Information may be disclosed in response to a legal order, court directive, or a valid request from a government authority. In such cases, we will provide only the information that is necessary.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. Users will be notified in a timely manner in such cases.

4.4 With Your Consent

For any purpose beyond those mentioned above, we will obtain your explicit consent before sharing your information.

5. Cookies and Tracking Technologies

bji200 uses cookies to ensure the platform functions properly and to improve your experience. We use the following types of cookies:

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security checks, and process payments. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences, such as language settings. They help provide you with a personalised experience.

5.3 Analytical Cookies

These cookies are used to analyse and improve platform usage. The information collected is generally anonymised. You can disable these cookies through your browser settings.

6. Data Security Measures

bji200 follows the highest industry standards to protect your personal information. Our security measures include:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Secure storage of sensitive information with AES-256 encryption
• Regular security audits and vulnerability testing
• Strict access controls — only authorised staff can view information
• Two-Factor Authentication support
• Rapid response process in the event of a security breach
• Regular privacy and security training for staff

However, no method on the internet is 100% secure. We are committed to ensuring the highest level of protection, but the possibility of residual risk cannot be entirely ruled out.

7. Data Retention Period

bji200 retains your personal information only for as long as it is necessary or legally required:

• Active account information — retained for as long as the account remains active.
• Transaction records — retained for a specified period in accordance with financial regulatory requirements.
• KYC verification documents — retained for as long as necessary to meet regulatory requirements.
• After account closure — some information may be retained for a specified period to fulfil legal obligations.

Once the retention period ends, your information will be securely deleted or anonymised.

8. Your Data Rights

As a bji200 user, you have the following rights over your own personal information:

8.1 Right to Access

You have the right to know what information we hold about you. This information can be requested through the support team.

8.2 Right to Correction

If your information is incorrect or incomplete, you may request that it be corrected. This can be done through account settings or by contacting the support team.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, we may need to retain some information due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

8.5 Right to Opt Out of Marketing Communications

You may request to stop receiving promotional emails or messages at any time. Please contact the support team.

To exercise any of the above rights, please contact our support team. We will endeavour to respond as quickly as possible.

9. Privacy Protection for Minors

bji200 is a 21+ platform. We do not collect information from anyone under the age of 21. An age verification process is followed during account registration.

If we become aware that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed. If a parent or guardian believes their child has registered on this platform, please notify us immediately.

10. Third-Party Integrations and Services

The bji200 platform uses software from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi. These providers may have their own privacy policies. Your activity on their platforms is governed by their own policies.

Payment service providers such as bKash, Nagad, Rocket, Upay, and banks have their own privacy policies. Information necessary to process transactions may be shared with them.

11. Changes to the Privacy Policy

bji200 may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• Displaying a clear notice on the website
• Sending a notification to your registered email
• Updating the "Last Updated" date at the top of this page

Continued use of the platform after a policy change will be considered your acceptance of the revised policy. We therefore recommend reviewing this policy regularly.

12. International Data Transfers

Due to the use of global technology infrastructure, your information may be processed or stored on servers located in various countries. In such cases, we ensure that:

• Appropriate safeguards are in place for transferred information.
• The receiving party is committed to maintaining confidentiality.
• The standard of protection described in this policy is maintained.

13. Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

We will try to review your request and respond as quickly as possible. For privacy-related complaints, we will conduct a thorough investigation and inform you of the outcome.

14. Effective Date & Completeness

This privacy policy is effective from January 2026. This policy forms the complete agreement regarding the protection of personal information in relation to your use of the bji200 platform.

If any part of this policy is found to be unlawful or unenforceable, the remaining parts will remain in full effect. Our Terms & Conditions and Responsible Gaming Policy are also supplementary documents to this policy.